Privacy Policy

PRIVACY POLICY – PERSONAL DATA PROTECTION

General

This Privacy Policy forms part of the Terms of Use of the website autogs.gr, which is owned and operated by AUTO GS S.A.

AUTO GS S.A. recognizes and respects the importance of confidentiality and the trust placed in us regarding all information provided. We fully comply with applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR).

All users of the Website are encouraged to read this Privacy Policy to understand the policies and practices we have developed to safeguard your personal data, as well as the information we collect either online, through our professional services, or through communication and cooperation with third parties.

You may visit the AUTO GS S.A. website without revealing your identity or providing any personal information. However, in certain cases, you may voluntarily provide personal data so that we can provide information and/or specific services.

This Privacy Policy applies exclusively to personal data collected through autogs.gr and does not cover services that are not owned or controlled by autogs.gr.

Personal Data

You may provide personal data in various circumstances. For example, you may provide your name and postal or email address so that we can contact you, process an order, or provide services. If you make a purchase, payment details may be processed through secure third-party platforms.

Your personal data will be accessible only to autogs.gr and to third parties acting as data processors on behalf of autogs.gr under our instructions.

You will be informed about how and whether your data will be used, provided that you have given your explicit consent. During browsing, you may opt out of further communication beyond fulfilling your request, and we will respect your choice.

Users may also access third-party websites; any information shared there is governed by their respective privacy policies.

Personal data is required only if a visitor chooses to register as a member or use our services. Data collection and processing are carried out lawfully and fairly in accordance with applicable data protection laws. autogs.gr reserves the right to store the visitor’s IP address and, if necessary, communicate with competent authorities in case of violation of the Website’s Terms of Use.

Users may access, modify, or request deletion of their personal data at any time using their login credentials or by contacting autogs.gr. Data is collected solely to ensure proper service operation and lawful transactions.

Personal data may be used for marketing purposes only with your explicit consent.

Where required by law, personal data may be disclosed to competent authorities, courts, or regulatory bodies. Only authorized personnel have access to personal data when necessary.

Debt and Credit Checks

Information provided during a transaction may be used to verify compliance with legal and contractual obligations toward our Company.

Request Management

We use your information to manage service requests and facilitate the exercise of your legal rights.

Service Quality Monitoring

In certain cases, we may contact you or you may contact us by phone. AUTO GS S.A. may monitor or record calls for training and quality assurance purposes. You will be informed in advance in such cases.

Network Security

An IP address is assigned to your device whenever you access the Internet. IP addresses may be logged for IT security and system diagnostics. These data may also be used in aggregated form to analyze website performance and trends.

Users may contact autogs.gr at any time to confirm the existence of their account, request corrections or deletion, or unsubscribe from newsletters. Users are responsible for safeguarding their account credentials and must notify us immediately of unauthorized use.

Data We Collect

We may collect:

• Customer personal information (name, email, address, phone number, financial and tax details)
• Consumer data provided for order fulfillment
• Supplier and prospective supplier data (contact, financial, tax details)
• Job applicant data (name, address, CV)
• Online activity data (IP address, operating system, browsing data)

Purposes of Processing

We process personal data for the following purposes:

• Account identification and login
• Order processing and invoicing
• Customer satisfaction surveys
• Creditworthiness checks of suppliers and partners
• Marketing purposes (with explicit consent)

Disclosure to Third Parties

We do not share personal data with unaffiliated third parties unless required for legitimate business purposes or by law.

Data may be shared with:

• Business partners
• Financial institutions
• Shipping companies
• Postal or government authorities (e.g., customs authorities)

Such third parties are contractually bound to process data lawfully and in accordance with this Policy.

Personal data may be transferred outside the European Union only where adequate protection measures are in place (e.g., EU Standard Contractual Clauses or adequacy decisions).

We do not sell personal data to third parties.

Cookies

When you visit our Website, cookies and similar technologies may be installed on your device.

Cookies are small text files stored on your browser to remember preferences and enhance functionality. They help the Website remember your actions and preferences over time.

You may configure your browser to accept or reject cookies. Disabling cookies may affect Website functionality.

Types of Cookies Used

• Session cookies (deleted when you close your browser)
• Persistent cookies (stored for a defined period)
• First-party cookies
• Third-party cookies (e.g., Google Analytics)

Cookie data is accessible only to authorized autogs.gr personnel.

By browsing our Website, you consent to the use of cookies.

Information Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Data encryption and anonymization
• Secure browsing functionality
• Firewalls and electronic security controls
• Restricted access to authorized personnel only

All employees and partners are contractually bound to maintain confidentiality and comply with data protection obligations.

Data Retention

Personal data is retained only as long as necessary for the purpose for which it was collected, unless legal or contractual obligations require longer retention.

Certain data may be retained longer to protect the Company’s legal rights or for compliance with legal obligations.

Your Legal Rights

Under Articles 12–22 of GDPR, you have the right to:

• Be informed about how your data is used
• Access your personal data
• Request correction of inaccurate data
• Request deletion or restriction of processing
• Object to direct marketing
• Request data portability

Requests may be submitted to: sales@autogs.gr

We respond within one month of receiving your request (extendable by one additional month if necessary).

You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content.

Clickstream Data

We may collect non-personal aggregated data (clickstream data) to analyze usage trends and improve services. These data are analyzed collectively and not at the individual user level.

Changes to This Policy

This Privacy Policy may be modified at any time and will take effect upon posting on the Website. Continued use of the Website constitutes acceptance of any changes.

Minors

Our services are intended for adults only. We do not knowingly collect data from individuals under 16 years of age. If such data is identified, it will be deleted.

Change of Ownership

In the event of a merger or acquisition, personal data may be transferred in accordance with this Policy and applicable laws.

Payments

Online payments are processed through PayPal. AUTO GS S.A. does not have access to users’ card details.

Acceptance of Terms

Use of autogs.gr implies acceptance of this Privacy Policy and consent to the collection and processing of personal data as described herein.

If you do not agree, please refrain from using the Website.

Contact

For any questions regarding this Privacy Policy, please contact:

Back to Homepage